Refund & Cancellation Policy
રિફંડ અને રદ કરવાની નીતિ
Last updated: 16 October 2026
Our packages are digital: the tests unlock immediately after payment. Please try the free test first to see the quality and format before you buy.
Cancellation
Every purchase is a one-time payment. There is no subscription and nothing is charged again, so there is nothing to cancel. Once a package is unlocked, the purchase cannot be cancelled.
When you get a full refund
- Charged but not unlocked: money was deducted but the package did not unlock, and we cannot fix it within 2 working days.
- Paid twice: you were charged more than once for the same package.
- Wrong package: you bought the wrong exam's package by mistake and have not started any of its tests. Ask within 24 hours of paying.
When refunds are not given
- After you have started or submitted any test of the package (except in the cases above).
- Because of your exam result, a change in exam date or syllabus by the recruitment board, or not using the package.
- If the account was suspended for breaking our Terms & Conditions.
How to ask for a refund
email bariaharsh111189@gmail.com or WhatsApp +91 7400821501 from your registered mobile number, with your name, mobile number, package, payment date and order ID(shown in your UPI or bank app, or in your Cashfree payment receipt).
- We reply within 2 working days.
- Approved refunds go back to the same payment method you used (UPI, card, bank) within 5–7 working days.
- When a refund is made, access to that package is removed.
Money deducted but payment shows failed?
Sometimes a bank deducts money but the payment does not complete. In that case the bank or Cashfree usually returns it automatically within 5–7 working days. If it doesn't, contact us with the details above and we will help.